Cancellation and refund policy
Cancellations and refunds.
This policy explains when you can cancel and how fees paid to Humaniti Academy are refunded. Humaniti Academy is run by Humaniti AI Private Limited, part of Humaniti Group.
The short version
- Cancel before your batch starts: we refund the full fee.
- Once classes have started, fees are not refunded, but you can move to a later batch once.
- If we cancel or postpone your batch, you choose a full refund or a seat in the next batch.
- Approved refunds reach your original payment method within 5–7 working days.
- 01Cancelling before the batch starts
- 02After classes begin
- 03If we cancel or change a batch
- 04How to ask for a refund
- 05When you get your money
- 06Contact
01Cancelling before the batch starts
If you cancel any time before the first day of your batch, we refund 100% of the fee you paid.
02After classes begin
Once your batch has started, fees are not refunded. If you cannot continue, you may move your seat to a later batch once, within 12 months, at no extra cost.
03If we cancel or change a batch
If we cancel a batch, or postpone it by more than 14 days, you can choose a full refund or a seat in the next batch. If you applied for the Fellowship and are not offered a place, any amount you paid is refunded in full.
04How to ask for a refund
Email [email protected] or WhatsApp +91 97443 95959 with your name, the programme, and your payment ID or receipt. We confirm within 2 working days.
05When you get your money
Approved refunds are made to the original payment method (card, UPI, net banking or wallet) through Razorpay within 5–7 working days. Your bank may take a little longer to show it.
06Contact
Phone and WhatsApp
Write to us
Humaniti AI Private Limited (Humaniti Academy), 1st Floor, Anamala Building, Door No. 18/246A, near Metro Pillar No. 95 and KSRTC Garage, Thaikkattukara P.O., Choornikkara Panchayath, Aluva, Kerala 683106